Privacy Policy
Effective Date: [24-Feb-2025]
At PatioHeaterDubai.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or rent our products. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email Address
- Phone Number
- Billing and Shipping Address
- IP Address
b. Non-Personal Information
- Cookies and Tracking Data (e.g., pages visited, time spent on the site)
- Demographic Information (e.g., location, language preferences)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: To fulfill your purchases and rentals, including delivery arrangements for cash-on-delivery payments.
- To Improve Our Services: To analyze website usage and enhance user experience.
- To Communicate with You: To respond to inquiries, provide customer support, and send transactional emails (e.g., order confirmations, shipping updates).
- For Marketing Purposes: To send promotional offers, newsletters, and updates (only with your consent).
- To Comply with Legal Obligations: To meet regulatory requirements and prevent fraudulent activities.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website and delivering products.
- Legal Compliance: When required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your browsing experience.
- Analyze website traffic and user behavior.
- Remember your preferences and settings.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL Encryption: To secure data transmission.
- Regular Security Audits: To ensure the safety of our systems.
Since we only accept cash-on-delivery payments, no payment card or gateway information is collected or stored on our website.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your data (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at info@patioheaterdubai.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@patioheaterdubai.com
